Privacy Policy
How we collect, use, and protect your information
Last updated: April 2026
PrintaPack Pty Ltd ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
Information We Collect
We may collect information that you provide directly to us, including:
- Personal identification information (name, email address, phone number, company name)
- Project and product inquiry details
- Quote request information including product specifications and quantities
- State and location information for service coverage assessment
We also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and information about how you interact with our website.
How We Use Your Information
We use the information we collect to:
- Process and respond to your inquiries and quote requests
- Provide and improve our packaging products and services
- Communicate with you about your orders and projects
- Improve our website and user experience
- Comply with legal obligations
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Trusted service providers who assist us in operating our business (e.g., email delivery, hosting)
- Law enforcement agencies when required by law
- Business partners with your explicit consent
Data Security
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
Your Rights
Under the Australian Privacy Act 1988 and the Privacy Amendment (Notifiable Data Breaches) Act 2017, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Lodge a complaint with the Office of the Australian Information Commissioner
Cookies
Our website may use cookies to enhance your browsing experience. You can control cookies through your browser settings. Disabling cookies may affect some functionality of our website.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
PO BOX 8059 Sunnybank QLD 4109, Australia